“OneBill simplified how we manage our wholesale business, let us offer more competitive pricing, and dramatically cut our time from customer sign‑up to service delivery. It’s been a real growth enabler for us.”
Lynham Networks is a premier Australian wholesale provider of high-speed fiber optic internet services. They specialize in building, managing, and maintaining the underlying fiber infrastructure that empowers Retail Service Providers (RSPs) to deliver top-tier internet connectivity to residential communities and commercial businesses.
As Lynham Networks expanded their wholesale fiber footprint rapidly, their growth was severely constrained by manual day-to-day operations. They recognized an urgent need to automate their complex processes, particularly when attempting to scale their channel network and onboard new Retail Service Providers (RSPs). Additionally, they lacked a seamless, digital onboarding experience for end-users, creating operational friction during customer acquisition and service delivery.
Lynham Networks implemented OneBill’s comprehensive revenue management platform to seamlessly manage their complex wholesale and retail billing environment, transforming operational bottlenecks into an automated digital experience.
& Subscriber360™: Enabled a highly intuitive, ISP-based customer buying journey via a digital shopping portal. This automated the service qualification process by instantly displaying specific plans and hardware based on the customer’s exact site and address properties.
Facilitated rapid wholesale billing enablement for their RSPs and established a robust framework for referral partners, allowing property developers to easily on-sell Lynham Networks services.
Seamlessly integrated complex service fulfillment, automatically turning up Layer 2 and Layer 3 services by directly communicating with Swoop, ADTRAN, JUNIPER, and Engenious network elements.
Streamlined local market taxation, generated flexible invoice templates, and fully synchronized all accounting data—including invoices, payments, and adjustments—directly into Xero.
By automating their quoting, provisioning, and billing ecosystems, Lynham Networks drastically reduced manual overhead and created a highly scalable digital engine to power their wholesale channel growth.
Accelerated the onboarding of new Retail Service Providers (RSPs) by ~30% through automated wholesale billing enablement and partner portal workflows.
Cut manual order processing by ~15 hours per week via automated service qualification, address-based hardware fulfillment, and intelligent order routing.
Reduced time-to-market for new services by ~25% with a fully automated, end-to-end digital onboarding and service provisioning process.
Saved the finance team ~2 days at month-end through automated invoice generation, payment reconciliation, and real-time Xero accounting synchronization.
Revenue Operations, Unified! OneBill delivers a comprehensive and flexible quote-to-cash to customer care platform that streamlines revenue operations and accelerates business performance.