Telecom Billing Software

Telecom Billing Software That Closes Revenue Gaps

Connect CDR mediation, real-time rating, convergent billing, telecom tax, invoicing, collections and channel settlement in one platform built for modern communications providers.

Telecom revenue flow with and without OneBill Telecom event sources feed two compact processing flows. The upper flow shows revenue escaping across disconnected mediation, rating, tax and settlement. The lower flow shows OneBill capturing and reconciling revenue. TELECOM EVENTS CELL TOWERS Voice · SMS · Data FIBER GATEWAYS Bandwidth · ONT IOT / M2M Telemetry · LPWAN SBC / SWITCHES SIP trunks · Roaming ROAMING FEEDS Inter-carrier WITHOUT ONEBILL · REVENUE LEAKS WITH ONEBILL · REVENUE CAPTURED MEDIATION GAP Usage goes unrated RATING GAP Pricing rules miss TAX GAP Corrections multiply SETTLEMENT LAG Margins arrive late USAGE INGEST Normalized REAL-TIME RATING Governed TAX AUTOMATION Validated PARTNER SETTLEMENT Reconciled REVENUE ESCAPES Lost between systems REVENUE CAPTURED Rated · billed · reconciled
43M+ usage transactions processed daily
87K+ invoices monthly
1,300+ partners supported
20+ currencies
Deployment results from SIPPIO →

Revenue assurance in practice: 101VOICE reports a 50%+ reduction in dedicated billing resource time and $120,000 in revenue leakage prevented. Read the 101VOICE customer case study →

Trusted by leading carriers.
Recognized by leading analysts.
Exclusive Networks
Lightning Broadband
RingSquared
Llama Networks
101VOICE
SIPPIO
Exclusive Networks
Lightning Broadband
RingSquared
Llama Networks
101VOICE
SIPPIO
Gartner

Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Recurring Billing Applications.

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IDC

Included in the IDC Enterprise Operations Platform Vendor Reference Guide for Telecom / CSPs.

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Forrester

Recognized in the SaaS Recurring Billing Solutions Landscape.

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WHAT’S BROKEN

Telecom revenue leaks where your systems don’t connect

Most telecom billing gaps aren’t billing errors. They’re friction points between disconnected systems, and they compound every single cycle.

Any CDR Any carrier Any tax Any settlement

Unrated CDRs

14,204 / hr

Settlement lag

real-time

MRR ••• INVOICES ••• AT RISK •• REVENUE TREND AGING 74 INVOICES
LEAK · 01 live
BANDWIDTH TWILIO SBC MEDIATION normalize

Network to Mediation

CDRs from Bandwidth, Twilio, or your softswitch arrive in different formats. For MVNOs and ISPs, anything that doesn’t normalize cleanly across these carrier records simply doesn’t get rated, leading to immediate usage loss.

LEAK · 02 live
RATE CARD +1 NPA $0.004 +44 UK $0.018 +49 DE $0.022 +91 IN $0.031

Mediation to Rating

International prefixes, time-of-day rules, and LCR exceptions fall through when rating logic isn’t tight. This is where VoIP and UCaaS providers often see hybrid failures where a per-seat subscription is billed, but high-margin consumption data is missed.

LEAK · 03 live
INVOICE · 4821 Voice seats $420.00 USF $18.40 911 surcharge $3.20 State tax $27.60 Total $469.20

Billing to Tax

USF classifications, 911 surcharges, and state taxes vary by service type and address. Whether you are billing for UCaaS hardware or telecom airtime, miscalculated or missing taxes are either a direct margin hit or a significant audit risk.

LEAK · 04 live
MASTER RESELLER A RESELLER B RESELLER C

Billing to Channel

Sub-resellers re-rate, re-bundle, and invoice independently. Without real-time settlement logic for channel partners and master agents, reconciliation only happens after the money has moved, leaving margins to disappear in spreadsheet errors.

3–7% of telecom revenue lost to mediation gaps
21 days average channel settlement lag
1 in 4 invoices touched by a manual tax correction
ONEBILL CAPABILITIES

One platform. Every telecom revenue layer connected

Connect mediation, rating, convergent billing, telecom tax, provisioning, channel settlement and customer care in one governed revenue workflow.

OneBill telecom billing dashboard showing subscribers, recurring revenue, invoices and aging receivables
  1. SBC / CDRCARRIERROAMING NORMALIZE RATE$0.04
    MEDIATION

    CDR Mediation & Rating Engine

    Normalize, deduplicate and rate CDRs from softswitches, SBCs, carriers and roaming feeds in real time. Support per-minute, per-seat, LCR, international and hybrid models.

  2. SUBSCRIPTIONUSAGEONE-TIME CONVERGENT INVOICE $1,284
    BILLING

    Convergent Billing & Invoicing

    Bring subscriptions, usage, one-time charges, bundles and hybrid plans onto one invoice. Automate mid-cycle changes, proration, upgrades and collections.

  3. SERVICE ADDRESS TAX RULESUSF · E911STATE · LOCAL AUDIT READY
    TAX

    Telecom Tax & Regulatory Compliance

    Apply USF, FCC, E-911 and state or local taxes using the service address and charge type, with integrations to communications tax engines and audit-ready evidence.

  4. PROVIDER MASTER AGENTRESELLERBROKER SETTLED ✓SETTLED ✓SETTLED ✓
    CHANNEL

    Partner & Channel Settlement

    Model master agents, resellers and brokers in multi-tier hierarchies. Calculate commissions and settle every participant from the same governed revenue record.

  5. ORDERDEVICECONFIGSERVICEACTIVEBILL 1234
    ZTP

    Zero-Touch Provisioning

    Move an approved order through device configuration, service activation and billing start without waiting for manual handoffs between operations and finance.

  6. QUOTEACTI-VATEUSAGEREVE-NUECARE COMMERCIAL CONTEXT STAYS CONNECTEDNo re-keying · no missing handoffs
    Q2R2C

    Quote-to-Revenue-to-Care

    Keep quoted terms, activation, usage, billing, revenue controls and customer care connected so every team works from the same commercial context.

See how OneBill handles your telecom revenue flow

Bring a sample CDR, rate deck, tax requirement or partner-settlement workflow. We’ll show how it moves from usage capture through rating, billing and reconciliation.

Built for modern telecom operators

Different communications businesses create different rating, billing, provisioning and settlement requirements. Start with the workflow that matches your operating model.

VoIP and cloud voice telecom billing workflow
VOIP

VoIP and Cloud Voice

CDR mediation, destination and duration-based rating, recurring plans, telecom tax and wholesale or reseller settlement.

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Customer perspective

“OneBill enables our indirect billing for partners and carriers as well as our direct billing for agents and TSDs.”

UCaaS and CCaaS billing and OSS BSS workflow
UCAAS

UCaaS and CCaaS

Combine seats, devices, recurring subscriptions, usage, bundles, tax, provisioning and partner billing.

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Customer perspective

“Our business is UCaaS, and OneBill provides us with an array of valuable features without being bloated.”

MVNO and mobile services billing workflow
MVNO

MVNO and Mobile Services

Connect subscriber plans, voice/data/SMS usage, activation, recurring and usage charges, partner economics and care.

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Customer perspective

“We needed a system that was adaptable, extensible, and flexible to support millions of wholesale records. OneBill checked all those boxes.”

ISP WISP and broadband billing workflow
BROADBAND

ISP, WISP and Broadband

Connect service qualification, plans, equipment, provisioning, recurring billing, payments and subscriber self-service.

Explore ISP and WISP billing software →
Customer perspective

“OneBill enables us to streamline onboarding, automate billing, and manage complex subscription workflows with precision and scale.”

Not sure which telecom workflow to start with?

Start with the part of your revenue lifecycle creating the most manual reconciliation: usage rating, tax, invoicing, provisioning or partner settlement.

Built for the people who own the number

CFOs, VPs of RevOps, billing architects. OneBill gives your team a single source of truth from CDR ingest to settled commission, with audit-ready trails at every step.

ONEBILL PLATFORM CORE PLANS BILLING INVOICES PAYMENTS ORDERS QUOTES QUOTE · REVENUE · CARE

CDR coverage

100%

Month-end close

36 hrs

  • ✓ Audit trail on every CDR
  • ✓ Versioned price books
  • ✓ Real-time channel splits
  • ✓ Embedded tax compliance
INTEGRATIONS

Built to integrate with your telecom ecosystem

100+ pre-built integrations, carriers, tax engines, provisioning platforms, CRMs, accounting and payment processors. No custom middleware required.

View all integrations →
OneBill
Carrier integration
Carrier integration
Payment integration
Payment integration
Telecom tax integration
Telecom tax integration
CRM integration
CRM integration
Accounting integration
Accounting integration
Carrier platform integration
Carrier platform integration
Payment provider integration
Payment provider integration
PSA integration
PSA integration
ERP integration
ERP integration
Electronic signature integration
Electronic signature integration

Telecom billing software FAQ

Telecom billing software converts network and service activity into accurate customer and partner revenue. It collects and validates CDRs and other usage records, applies rating and pricing rules, calculates communications taxes, generates invoices, collects payments, and supports wholesale, reseller and settlement workflows.

Quote-to-Revenue-to-Care connects pricing and quoting with activation, usage, billing, collections, revenue controls and customer care. The goal is to preserve the commercial and operational context behind revenue across the lifecycle rather than reconstructing it after each system handoff.

OneBill connects mediation, rating, billing, tax compliance, provisioning and channel settlement so billable usage and service changes do not disappear between systems. CDRs can be normalized and rated, taxes calculated, invoices generated and partner economics reconciled within the same revenue workflow.

Yes. OneBill can integrate telecom billing data with communications tax platforms including Avalara for Communications, SureTax and CSI so applicable USF, 911, state and local charges can be calculated using service type and service-address information.

OneBill is designed to connect modern usage, subscription, tax, channel and service workflows without forcing revenue teams to reconcile every stage across separate point systems. It supports telecom revenue operations within a Quote-to-Revenue-to-Care framework while integrating with the wider OSS/BSS ecosystem

A telecom provider should evaluate whether the platform natively supports its usage records, rating rules, recurring and one-time charges, communications tax, subscriber and partner structures, provisioning workflows, payments, revenue controls and required integrations. The evaluation should use a real billing scenario rather than a generic feature checklist.

Bring One Telecom Billing Scenario. See the Complete Revenue Flow

Use a real CDR, rate deck, invoice, tax rule or partner workflow to evaluate how OneBill connects telecom usage and service operations with revenue.