Client Testimonials

“We previously had a very manual billing process which resulted in inconsistencies and errors. Furthermore, we needed a platform and partner that could work with us on a global scale. Since implementing OneBill and through API integration with our back-office systems, we have been able to cut out weeks’ worth of manual intervention on every billing cycle that we previously had. The platform performs consistently well and has also been able to meet some of our unique needs that no other vendor was able to achieve. OneBill have also proven time and again that they will go above and beyond for their customer. The service is truly exceptional!”

“As VP of Operations for my company, when we started up I realized that we would need a comprehensive a billing system to allow us to work efficiently while growing as quickly as we can. It has been our experience that procedures that do not flow efficiently cost too much time and resources to make work, so we had our sites on a system that would make our company flow smoothly. Luckily two of the partners in our company met up with representatives from OneBill. They quickly assessed that OneBill would have the capability of doing all the functions that we were looking for. The onboarding with OneBill went very smoothly and all the attention we needed was given to us during training. Due to our company expanding over the year they still support us with training for features that we did not need at the beginning. We are very happy with OneBill. OneBill made it easier for us to expand by adding larger and larger customers to our client list with very little effort.”

“Our old billing system was very rigid and customization was virtually non-existent. It was quite important that we developed something that allowed us to easily add new products, change elements of existing products, adjust pricing and labelling of various elements on the invoice. In a word, we needed something that was flexible. In working with the OneBill On-boarding team, we have achieved this goal.”

“Every Month, OneBill represents the thousands and thousands of micro charges and rolling them up into an invoice for SIPPIO. The world we live in is moving at lightning speed and you need companies like OneBill that think like you and want you to be successful.”

The best part of using Onebill is that it is such a time saver for me. Say goodbye to manual processes in billing. OneBill brings great automation tools to my billing department. I can set up a new customer and plug in their subscriptions in no time. After that, OneBill takes care of everything automatically. It can send the bill to the customer, collect payment, send receipts, remind customers who are overdue.

I like the ease of use and out of box integration with QB online and payment processing platforms. I like to have this integrated with our suppliers. However, this is a limitation on our suppliers part.

OneBill allowed us to automate our monthly billing saving hours of work for several people each month. The software is very reliable and the customer service and support are exceptional. OneBill does everything we need it to do and more and over the years of our usage there have been many enhancements to the platform. Reports and export of data could use improving. Certain items that should be user customizable require technical support assistance. OneBill was solid in all areas where other platforms we looked at were higher priced with little notable benefit, or lower priced with a lack of required features and functions.

The OneBill team put tremendous thought into bringing a channel friendly billing solution to the market. This allows our partners to utilize a fully functional tenant of OneBill. I would recommend them to anyone looking for a telecom billing solution.

Migrating from our old billing platform to onebill was seamless and the onebill staff guided us every step of the way. Integration with numerous third party services consolidates billing operations into one easy to use platform. Onebill cut our billing tasks and time consumption in half. Almost all billing tasks are automated, keeping us and our customers satisfied.