Subscriber revenue leaks where
pricing can’t
adapt fast enough.
Flexible pricing models. Subscriber engagement. Revenue forecasting.
OneBill centralizes what matters: pricing
control, churn detection, and billing automation.
Why pricing inflexibility kills subscriber revenue.
Launching new pricing tiers takes weeks, not days. Churn signals hide until subscribers are already gone. Royalty payouts run on spreadsheets. Your team is stuck in operations, not building features.
Revenue Leakage
3% – 7% Bleed
Settlement Delay
45+ Days
Subscription Adaptations Require Manual Work
Upgrades, Downgrades, Bundles, Add-Ons Get Stuck in Delays. Testing a new tier or limited-time offer requires manual configuration across systems. By the time it launches, the market window closes.
Churn Signals Stay Hidden
Early Indicators—Usage Drops, Payment Failures, Engagement Declines—Scatter Across Systems. By the time you see the pattern, subscribers are already gone. Retention offers can’t save customers who’ve already decided to leave.
Royalty Calculations Are Manual
Spreadsheet-Based Settlement Doesn’t Scale. Managing diverse revenue streams with complex contract terms, regional rates, and reporting deadlines means errors, disputes, and weeks of reconciliation.
Invoice Disputes & Billing Errors
Subscribers Don’t Understand What They’re Being Charged For. Complex bundles, upgrades, add-ons, prorations—customers get confused. “Why was I charged for this?” Support escalations spike. Billing disputes take weeks to resolve. Manual invoice reconciliation compounds the errors.
One Platform. Pricing Control. Churn Detection. Billing Automation.
OneBill handles dynamic subscription changes, detects churn before it happens, automates royalty settlement, and eliminates manual billing—so your team stays on content, not operations.
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Explore Billing360 →0101 · CONFIGURATION
Flexible Pricing & Entitlement
Test new tiers. Launch bundles. Run promotions. No code required. OneBill automatically handles upgrades, downgrades, pauses, add-ons, and prorations. Overlapping entitlements? Handled. ASC 606 compliance? Automatic. Zero billing errors. Faster month-end close.
Launch pricing experiments in days, not weeks. -
Explore Billing360 →0202 · PAYMENTS
Flexible Payments & Retry Logic
Support cards, ACH, IAP, and pre-built payment gateways. When a payment fails, intelligent retry logic kicks in. Failed payment doesn’t mean lost customer. Automated dunning. Smart retry timing. Self-service card update portal. Recover revenue that would otherwise churn.
Prevent involuntary churn. Keep subscribers. -
Explore Churn360 →0303 · CHURN DETECTION
Churn Detection & Retention
AI catches early warning signs. Usage drops. Payment failures. Declining engagement. When risk rises, automated retention workflows trigger. Personalized offers based on behavior. Real-time intervention.
Save subscribers before they leave. -
Explore Channel360 →0404 · PARTNER AUTOMATION
Royalty & Partner Automation
Track usage in real time. Calculate royalties automatically. Apply rule-driven rate adjustments. Settle via partner portal. Transparent, auditable breakdown on every payout. No spreadsheets. No disputes. No audit risk.
Accurate payouts. Settle on time. Partner trust. -
Explore RevAssure360 →0505 · VISIBILITY
Revenue Visibility Across Models
See ARPU by model. See LTV by cohort. See which content drives value. FAST-to-SVOD conversion rate? 35% with 8x LTV lift. Sports outperforms drama? Yes. Optimize pricing and content spend based on data, not guesses.
Optimize pricing & content spend based on data. -
Explore SelfCare360 →0606 · SELF-SERVICE
Customer Invoice Clarity
White-labeled customer portal. Subscribers view invoices, understand what they’re being charged for, update payment methods themselves. Manage subscriptions—upgrade, downgrade, add-ons—without contacting support. Raise service tickets directly from the portal. Visibility eliminates confusion. Self-service eliminates disputes.
Support tickets drop. Customers feel in control.
Designed for Streaming & OTT Companies.
OneBill is purpose-built for streaming at scale to handling massive migrations, complex monetization, and global partnerships without disruption.
Complex OTT Platforms — Zero-Disruption Subscriber Migrations
“OneBill gave us the confidence to migrate a complex subscriber base without disrupting our customers. Their deep expertise in subscription billing and hands-on architectural leadership made all the difference.”
A major global OTT platform consolidated 4+ fragmented billing, entitlement, and fulfillment systems into one unified platform. OneBill designed and executed a flawless backend migration with zero customer disruption.
Video Streaming Providers (Powered by ViewNexa)
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OneBill partners with ViewNexa to deliver a unified monetization platform for OTT and video streaming providers. ViewNexa handles media workflow and video delivery; OneBill manages pricing, billing, and channel settlements.
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Unified Q2C Streaming Flow: Synchronized workflows reduce time-to-market for complex subscriptions.
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Log-Level Ad Ingestion: Automated log rating replaces spreadsheets and reconciles advertiser billing.
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✓
Automated Royalty Settlements: Rule-driven calculations enforce exact revenue-share splits for creators.
Built to integrate with your streaming stack.
100+ pre-built integrations — clouds, streaming analytics, CRM, payment processors, tax engines, and accounting. No custom middleware required.
View all integrations →
Frequently Asked Questions
Clear answers about OneBill’s Media & Entertainment subscription and billing features.
Today’s media and entertainment businesses rarely operate on a single revenue stream. Audiences expect to subscribe, pay per title, watch ad-supported content, and tune into free channels — often from the same provider. Running each model on a separate system creates data silos, invisible revenue leakage, and a fragmented view of what your content is actually worth.
OneBill’s Quote-to-Cash-to-Care (Q2C2C) engine unifies all four models — Subscription Video on Demand (SVOD), Advertising Video on Demand (AVOD), Transactional Video on Demand (TVOD), and Free Ad-Supported Streaming TV (FAST) — under a single billing and subscriber operating model. The platform handles the full complexity of recurring, usage-based, and transactional charging across every model, while unified subscriber management maintains a single subscriber record and consolidated view of lifetime value (LTV) across all consumption types — eliminating siloed systems, end-of-month reconciliation, and the revenue leakage that comes with manual stitching.
For any streaming service with a catalog of licensed content, manual royalty calculations are a liability — both financially and in terms of partner trust. The moment your content library scales beyond a handful of agreements, spreadsheet-based settlement becomes error-prone, slow, and impossible to audit. When a producer or distributor questions a payout, you have no clean audit trail. When a rights holder disputes a calculation, reconciliation takes weeks.
OneBill’s multi-level partner management and settlement engine tracks content usage in real time and automatically calculates royalties, commissions, and revenue shares based on the specific terms defined in each partner contract. Payouts to producers, distributors, content partners, actors, writers, and rights holders across your entire content catalog are generated on schedule with a transparent, auditable breakdown. Every payout includes a detailed usage report, rate-card applied, and calculation logic — reducing manual accounting overhead, eliminating partner disputes, and ensuring accurate, timely settlements across your entire rights ecosystem.
Subscriber churn is the single biggest margin killer in streaming. Most platforms only know a subscriber has churned after they have already cancelled — at which point win-back campaigns have less than 5% conversion rates and deeply negative ROI. You’ve already lost them.
The real competitive advantage goes to services that can identify at-risk subscribers while there is still time to act. OneBill’s AI-powered churn deflection engine continuously monitors behavioural signals that precede cancellation — declining session frequency week-over-week, failed payment retries, reduced engagement with new releases, and shrinking content breadth. When a subscriber’s viewing drops 40% in a rolling 30-day window or a payment retry fails twice, the platform automatically triggers a personalized retention workflow: a discounted pause option, a genre-specific content bundle aligned to their viewing history, or a one-month extension at 50% off — all without requiring manual intervention from your retention team. The intervention happens in real time, while the subscriber is still engaged.
Viewers don’t distinguish between where they subscribe — they expect the same entitlements whether they signed up through your website, an Apple TV app, a Roku channel, an Amazon Prime Video channel, or Google Play. But here’s the operational problem: you’re reconciling in-app purchases from four storefronts, each with different settlement cycles, revenue cuts (Apple takes 30%, some Android OEMs take 15%), and reconciliation formats. One subscriber might have signed up via Roku in March, paused on web in April, resumed via Apple in May, and is now trying to add HBO Max as an add-on. Manual syncing across these channels is one of the most common sources of revenue leakage in streaming.
OneBill provides native APIs and integrations for all major CTV and mobile platforms, with real-time provisioning and fulfillment that automatically syncs in-app purchase events — new subscriptions, upgrades, cancellations, and refunds — back to the central billing engine the moment they occur. Unified subscription management maintains a single source of truth for subscriber entitlements, regardless of which storefront they used to sign up. This means single sign-on (SSO) works across all devices, there’s no double-access fraud, and support tickets for “why can’t I watch on my Fire TV?” disappear entirely.
Bundling is one of the most effective tools for increasing average revenue per user and reducing churn — but it is also one of the hardest things to bill for correctly. A subscriber who upgrades their plan mid-cycle, adds a premium sports tier, receives a 2-month promotional extension, pauses their account, then resumes creates a chain of overlapping entitlement events that most legacy billing systems choke on. Each event triggers proration calculations, performance obligation splits (under ASC 606), and access rule changes — all of which must be reconciled in real time.
OneBill’s entitlement-based provisioning engine automatically manages start dates, end dates, proration, and access rules for every component of a bundle — whether that is a core subscription, a time-limited add-on, partner content access, or hardware. Integrated subscription management ensures subscribers only access what they are entitled to at any given moment. Automated revenue recognition handles compliant reporting under ASC 606 across bundled performance obligations — breaking down revenue by performance obligation and recognizing it over the correct delivery period. An added layer of revenue assurance and risk analytics detects leakage or anomalies across your monetization models before they impact your bottom line. Result: zero billing errors, faster month-end reconciliation, and zero customer disputes about what they’re entitled to.
One of your viewers has three separate accounts: one from their Apple TV sign-up last year, one from a Roku activation in March, and one from a web signup last month. They’re paying for two subscriptions simultaneously and are frustrated they can’t watch their viewing history or cross-device progress. This is invisible subscriber duplication — you think you have three customers when you actually have one, your LTV metrics are wrong, and churn risk shoots up because the experience is broken.
OneBill’s unified identity engine merges fragmented accounts across storefronts and devices into a single subscriber record. Automated workflows consolidate entitlements, migrate viewing history, handle refunds on duplicate subscriptions, and activate the merged account across all devices in real time. The subscriber logs in once, sees all their content, and your data is clean — one accurate LTV record, one churn risk profile, one unified engagement signal.
Streaming rights are territorial. You’ve licensed a show for SVOD in the UK, TVOD in Germany, and FAST (with geo-blocking) in Benelux. Each territory has different tax treatment (VAT rules, content tax, local production levies), payment regulations (UK requires PSD2 authentication, some EU countries mandate SEPA-only), and disclosure requirements (age ratings, content warnings, payment method transparency). Getting this wrong isn’t just a billing problem — it’s a legal and compliance problem.
OneBill’s multi-currency, rules-based billing engine applies territory-specific tax, payment method requirements, and local compliance rules to every transaction. Audit-ready reporting shows tax breakdown by territory, payment method compliance, and regulatory adherence. Revenue recognition is calculated correctly for each territory’s reporting standards. You stay compliant, reduce audit risk, and avoid the cost of manual regional configuration.
You have viewers on SVOD ($12.99/month), TVOD ($4.99 per title), FAST (ad-supported, $0), and occasionally AVOD ($0, ad-revenue-share). Which cohort is actually more valuable? Which content drives the highest LTV? Is your sports tier SVOD upgrade more profitable than the TVOD movie-per-purchase model? Without clean cross-model metrics, you’re making content licensing and pricing decisions blind.
OneBill’s unified analytics engine calculates ARPU (Average Revenue Per User) by monetization model, by content, by geography, and by subscriber cohort. You see that viewers who start on FAST convert to SVOD at a 35% rate with an average LTV lift of 8x, while TVOD users never convert. You see that sports content drives higher ARPU than drama across all models. You optimize content spend and pricing based on data, not intuition.
Ad fraud (click farms, bot-viewing, fake impressions) and transaction fraud (stolen payment methods, chargeback rings, refund abuse) directly eat into your margin. One compromised user account watching the same title 100 times a day inflates your content licensing costs and ad revenue calculations. A chargeback ring hitting you with $50k in fraudulent TVOD transactions takes weeks to detect and recover from.
OneBill’s anomaly detection engine monitors usage patterns, transaction patterns, and payment behavior in real time. Sudden spikes in viewing (1000 hours in 24 hours from one account), unusual geographic IP shifts, high-velocity charge transactions, and failed payment retries trigger automated quarantine and investigation workflows. Suspected fraudulent transactions are held before settlement, suspicious accounts are flagged for manual review, and you recover revenue that would otherwise be lost. Automated workflows handle chargebacks and refunds without manual overhead.
Ready to focus on content
instead of operations?
A 20-minute conversation about where your billing operations are costing you—and how to get your team back to shipping.