Improve Customer Experience and Retention by Tracking 360-Degree Customer Interactions

Track 360-degree customer interactions and improve your customers experience by empowering them with the complete autonomy to purchase through self-service and eCommerce portals, control their subscriptions, track usage, manage payments, and raise tickets.

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Efficiently manage your customers and their Interactions

Manage your subscribers and their subscriptions

Create, personalize, manage and update customer profiles, and subscription plans.

For example, you can easily add new products to their subscription, upgrade or downgrade subscriptions, automatically cancel/renew/pause plans and update payment methods.

Learn more about subscription management >

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Give your customers the complete autonomy to control their subscriptions

OneBill’s Self-Care portal helps you empower your customers to control their subscription plans.

Through a single interface, customers can update their account information themselves: change account profile information, contact info and add new payment.

They can also view their invoices, pay and instantly download payment receipts.

Learn more about customer self-service portal >

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Enable your customers to interact with you without any hassle

Using OneBill CRM’s service desk module, you can raise tickets and record customer interactions and responses via multiple touchpoints.

Learn more about service desk >

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Streamline cart-to-cash processes with white label eCommerce portals

Customer point of purchase actions are made easy through our storefront shopping cart where they can easily view selected product and pricing options and be driven to subscribe and complete the checkout process.

Learn more about shopping cart >

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Manage and track 360-degree customer interactions, from leads to opportunities to subscribers, along with their interactions

OneBill is the only billing and monetization platform that can help you track your customer interactions from lead to opportunity, quote-to-order, subscription, and their interactions with the system throughout their customer journey.

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We Know the Change is a Big Deal for Every Business

Let us meet and talk about your goals & challenges and how we can make it easy for you

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