Recurring & Usage-Based Billing for CCaaS Providers

Transform the way you cater services to your customers

Utilize the OneBill customer support and service desk modules and deliver tailored services to your customers.

Flexible Pricing Plans. * Starts from $299.

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Challenges

The Challenges in CCaaS Industry

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Accurate Records

In an age where customers are increasingly wanting on demand service and real-time support, it is vital to have the system in place to accurately manage these customer records and interactions.

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As-needs Basis Billing

It is imperative that these support services are appropriately billed on an as-needs basis.

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Flexible Pay

It is vital for CCaaS businesses to provide their customers with the flexibility to pay for only the technology needed.

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Unique Requirements

It is important to have the ability to scale various product and pricing models to suit these unique customer arrangements.


Solutions

How OneBill Can Help?

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Automate Subscription Management

Achieve virtually any design and layout from within the one template.

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Streamline Your Customer Interactions

We strive to figure out ways to help your business grow through all platforms.

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Configure Complex Products and Pricing Plans.

Find what you need in one template and combine features at will.

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Subscriber Management
  • Create, personalize, manage and update customer profiles and subscription plans.
  • For example, you can easily add new products to their subscription, upgrade or downgrade product plans, select to cancel or renew their plans automatically, pause their subscription, update & change payment methods with our multiple billing models payment gateways.

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Self Care Portal
  • Raise tickets and record customer interactions and responses via multiple touchpoints.
  • Empower your customers to control their subscription plans.
  • Through a single interface, customers can update their account information themselves: change account profile information, contact info and add new payment.
  • They can also view their invoices, pay and instantly download payment receipts.

Learn more about our Service Desk >

Learn more about our Self-Care Portal >

CPQ Product Pricing Studio
  • Configure multiple complex products with varying charge types (e.g. one time, variable, metered etc.).
  • You can also create a variation on a product in a different currency and also assign a relevant tax code for a specific regional market.

Learn More


Integrations

Fully integrated with some of the world’s leading solutions

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Success stories

See how OneBill is helping companies to transform their lead-to-revenue generation experience

OneBill streamlined the payment collection process, multi-level partner management, and reseller commissioning of NEC.

Unitas Global Case Study

OneBill’s internal tax engine helped Unitas Global with huge savings and OneBill MLCM allowed them to create multiple locations to support different currencies as well international taxation.

How OneBill Helped BlueRim Networks

OneBill eliminated the manual process completely by implementing the usage-rating engine to calculate the revenue share for each of the property owner.


Maximize your revenue, reduce costs and avoid unnecessary revenue leakage!

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