Recurring & Usage-Based Billing for CCaaS Providers

Transform the way you cater services to your customers

Utilize the OneBill customer support and service desk modules and deliver tailored services to your customers.

Flexible Pricing Plans. * Starts from $299.

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Challenges

The Challenges in CCaaS Industry

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Accurate Records

In an age where customers are increasingly wanting on demand service and real-time support, it is vital to have the system in place to accurately manage these customer records and interactions. 

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As-needs Basis Billing

Furthermore, it is imperative that these support services are appropriately billed on an as-needs basis.

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Flexible Pay

Moreover, it is vital for CCaaS businesses to provide their customers with the flexibility to pay for only the technology needed.

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Unique Requirements

This means that it is important to have the ability to scale various product and pricing models to suit these unique customer arrangements.


Solutions

How OneBill Can Help?

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Subscriber Management

Achieve virtually any design and layout from within the one template.

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Service Desk & Self-Care Portal

We strive to figure out ways to help your business grow through all platforms.

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Product & Pricing Studio

Find what you need in one template and combine features at will.

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OneBill CRM

(Customer Relationship Management)

Subscriber Management

Create, personalize, manage and update customer profiles and subscription plans. For example, you can easily add new products to their subscription, upgrade or downgrade product plans, select to cancel or renew their plans automatically, pause their subscription, update & change payment methods with our multiple billing models payment gateways.

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OneBill BRM

(Billing & Revenue Management)

Service Desk & Self-Care Portal

Raise tickets and record customer interactions and responses via multiple touchpoints. Empower your customers to control their subscription plans. Through a single interface, customers can update their account information themselves: change account profile information, contact info and add new payment. They can also view their invoices, pay and instantly download payment receipts.

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OneBill CPQ

(Configure-Price-Quote)

Product & Pricing Studio

Configure multiple complex products with varying charge types (e.g. one time, variable, metered etc.). You can also create a variation on a product in a different currency and also assign a relevant tax code for a specific regional market.

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Success stories

See how OneBill is helping companies to transform their lead-to-revenue generation experience

Company Profile: NEC Corporation has established itself as a leader in the integration of IT and network technologies. NEC enables businesses and communities to adapt to rapid changes taking place in both society and the market as it provides for the social values of safety, security, fairness and efficiency to promote a more sustainable world…

Unitas Global

Company Profile: Unitas Global is the leading managed service provider of connected hybrid cloud solutions for global enterprises.  Unitas provides secure, resilient, and dedicated cloud-based IT environments that are easy-to-consume, fully managed, and backed by an end-to-end SLA to deliver the best application performance.  Across an unrivaled, software-defined network fabric, Unitas connects over +24 million…

BlueRim Networks

Company Profile: BlueRim Networks was formally organized in 2014 but has been providing managed internet services to the multi-family communities since 2007. BlueRim Networks goal is to simplify and provide managed high speed internet connectivity to communities such as apartments, town homes and condos. In pursuit of this simplification process we developed the BlueRim Edge, a networking…


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