OneBill customer success

Automating Complex Billing Workflows to Eliminate Revenue Leakage

CPQ360™Billing360™
“We have significantly reduced manual efforts and eliminated errors, allowing us to focus more on serving our customers and growing our business.”
Thamer Alshudayyid
Thamer Alshudayyid
Billing Solution Support Lead | Tabadul
100%elimination of invoice data errors
Fully automated end-to-end billing workflow
Complete eradication of historical revenue leakage
Significant reduction in manual operational effort
Customer

The Customer

Tabadul (The Saudi Information Exchange Company) is a leading technology services provider spearheading the digital transformation of the logistics and business sectors in Saudi Arabia. They develop secure, innovative e-transaction solutions that facilitate international trade, import/export operations, and supply chain management across both government and private sectors.

Challenge

The Challenge

Prior to approaching OneBill, Tabadul struggled with a severe lack of automation in their billing processes. This heavy reliance on manual effort caused extensive operational bottlenecks and led to frequent invoice data errors. Furthermore, the executive team lacked access to insightful reporting and analytics, making it nearly impossible to identify exactly where costly revenue leakage was occurring throughout their revenue generation cycle.

The solution

How OneBill supported the transformation

Tabadul deployed OneBill to modernize their financial infrastructure, successfully transitioning from error-prone manual tasks to a fully automated, transparent, and highly accurate quote-to-cash workflow.

CPQ360

Guaranteed strict data integrity and the utmost accuracy right from the initial configuration of customer quotes and complex contract terms, seamlessly carrying that accuracy all the way through to final payments and collections.

Billing360

Completely automated their entire billing workflow from end to end, drastically reducing the need for manual labor, maximizing the accuracy of critical invoice data, and proactively addressing the root causes of revenue leakage.

Business impact

Outcomes & Impact

By harnessing the power of OneBill’s automation and analytics, Tabadul successfully overhauled their financial operations, eliminating costly errors and gaining the critical data insights needed for sustainable, long-term growth.

Significantly reduced manual labor and eradicated invoice data errors by fully automating the billing workflow.

Completely eliminated revenue leakage by ensuring end-to-end data accuracy from quoting to collections.

Leveraged advanced reporting and analytics to successfully optimize pricing strategies and drive highly informed, data-backed revenue management decisions.

See what connected revenue operations could look like for your business.

Revenue Operations, Unified! OneBill delivers a comprehensive and flexible quote-to-cash to customer care platform that streamlines revenue operations and accelerates business performance.

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