SIPPIO
- Industry
- Communications
- Location
- Annapolis, MD - Maryland
- Goals
- Convergent billing & invoicing, manage channel partners and settle commissions.
- Solution
- A sophisticated billing solution to sell their voice services and products via all channels.
Products used
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OneBill BRM
Billing and Revenue Management Module to automated end-to-end billing and revenue operations.
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OneBill MLCM
Multi-Level Channel Partner/ Reseller Enablement
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Usage Rating
Built-in usage rating and mediation
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Taxation
Sophisticated telecom taxation
Company Profile:
SIPPIO is one of the leading voice enablement platforms and serving over 60 countries across the globe. Their platform provides the easiest and fastest way for resellers and carriers to bring PSTN calling into Microsoft Teams and Zoom Phone. Available in over 74 countries, organizations across the globe rely on SIPPIO to keep their people connected.
Challenges & Goals:
When it comes to billing, SIPPIO has the challenge of charging for a service to the second decimal point and accurately capturing thousands of permutations. For example, this could involve a charge for a call from a Canadian office, to a person in Germany on a cell phone for 2 minutes and 46 seconds.
Also, they wanted to empower their channel partners (Carriers, Distributors, and Partners) to sell more of their services by enabling full-tenant of OneBill with hybrid catalogs, end customer creation and customer self-care portals for every partner, and multi-party settlements and real-time commissioning for all distributors and resellers.
Solution:
SIPPIO is able to meet their customers’ changing demands with sophisticated billing models and ensuring the accuracy. Convergent invoicing is easier now with OneBill. And their channel partners have the access to the sophisticated billing system to sell more of SIPPIO’s services across regions.
SIPPIO has a robust and diverse partner ecosystem managing global customers. OneBill enables our indirect billing for partners and carriers as well as our direct billing for agents and TSDs for our monthly subscriptions. APIs enable us to share data and flexibility as our business matures and grows