Product Walkthrough: Brand New Self-Care & Service Desk Modules [On-Demand Webinar]
We are happy to announce the launch of our brand new Self Care and Service Desk modules. These features enhancements were done based on our customers’ feedback / inputs / requirements over the years.
This is a recorded video of our ‘live webinar session hosted on Thursday, June 17, 2021’. We want to make that recorded webinar available for those who wasn’t able to join with us. Please fill out the form to watch our recorded webinar / training session to learn about the new features and functionalities built over the past year.
- OneBill Service Desk: The OneBill Service Desk allows a business to capture tickets into the system. With the help of the service desk, businesses can work on resolutions, provide updates, and resolve tickets.
- OneBill Selfcare: The enriched Selfcare is an advanced version of the existing OneBill selfcare portal that offers a much better user experience in terms of browsing and accessing the corresponding subscriber details from the portal.