Utilities
Billing & Revenue Management Challenges
Efficiently managing customer billing based on usage is critical for the Utility industry. Moreover, it is important that customers feel empowered to monitor their usage and understand how it is linked to their billing plan.
It is also important that Utility companies have the option to scale various billing plans and payment cycles for customers.
How OneBill Can Help
OneBill BRM
(Billing & Revenue Management)
Usage Rating Engine
Usage metering is the way of computing charges based on actual usage of any service. The service usage unit can be in any form such as storage kilobytes, MB, GB, calls, minutes, licenses, features, software usage, data, messages sent, bandwidth etc. Ultimately, this usage is tracked to then calculate charges for customer invoices.
OneBill CRM
(Customer Relationship Management)
Self-Care Portal
Empower your customers to control their subscription plans and product or service usage. Through a single interface, customers can update their account information themselves: change account profile information, contact info and add new payment. They can also view their invoices, pay and instantly download payment receipts.
OneBill BRM
(Billing & Revenue Management)
Billing & Invoicing
Choose from a wide array of billing methods and provide your customers with a billing method that is tailored to their needs (e.g. standard, flex, on-demand, order-base etc.). Include add-ons and other features in the bill (e.g. discounts, run-time charges, taxes). Customize the design of your invoice template and choose when you want each customer to be billed.