Unified Communication as a Service (UCaaS)
Billing & Revenue Management Challenges
Staying on top of tax compliance in the UCaaS industry can be problematic. Calculating the appropriate tax for the relevant communication product or service, applying the tax code to an invoice and coming up with an accurate liability report can also be significantly time consuming if you don’t have an automated solution in place.
Furthermore, another challenge in the UCaaS industry is ensuring that CDR files are processed from multiple carriers and accurately computed and applied to the final invoice amount for a particular customer record. If this process isn’t automated, it can easily open up opportunities for calculation errors. Also, seamless integration with carrier platforms, soft switches and equipment providers is a vital need in day-to-day operations.
In order to expand the market for your products and services, it is important to ensure that your partners and resellers have all of the tools they need to feel empowered to on-sell these offers. However, at the same time, it is also imperative to ensure that resource time is minimized in managing these partners and ensuring that commissions can be easily tracked and settled.
How OneBill Can Help
OneBill BRM
(Billing & Revenue Management)
Taxation
Improve tax rate accuracy for each customer transaction by capturing the required tax information and calculating it in real-time for every invoice. Through our integration with Taxation platforms, you can ensure you apply the correct taxation codes that apply to the products and services you offer. This ultimately helps to minimize any potential tax audit risk.
OneBill BRM
(Billing & Revenue Management)
Usage Rating Engine
OneBill has an easy UI driven usage charge definition for mapping your CDR files to usage charges. Bulk usage transaction records can be handled using our UI, API integration between the source system and billing platform or through a file-based approach that can be connected to the FTP location for processing CDR rating.
OneBill MLCM
(Multi-Level Channel Management)
Hybrid Catalogue, Multi-Party Settlement & Commission Management
Offer a version of your catalogue for a specific resale or agency partner with a defined product mix, price range and incentive models. Configure the settlement utility and define the process for each partner with multiple settlement modes depending on who is managing the subscriber. Receive automated commissions based on an agreed set of rules.
OneBill SDP
(Service Delivery Platform)
Workflow Engine
Define workflows and remove any form of manual intervention from the order fulfillment process. The order fulfillment process in the OneBill SDP will take the order through several stages as defined in the workflow (e.g. the service feasibility checking stage, reservation stage), in order to entirely provision and activate the service.
OneBill SDP
(Service Delivery Platform)
Order Orchestration
Through a user friendly interface, define what tasks need to be completed before the system provisions and activates the service. You can configure workflows which essentially define the flow of operations for order fulfillment. Various types of tasks or subtasks can also be configured as part of a workflow definition.