UCaaS Billing Software for Retail and Wholesale Providers
Connect product configuration, seats and devices, CDR rating, recurring and usage charges, telecom tax, provisioning, partner billing and customer care in one UCaaS revenue platform.
Trusted by innovative companies worldwide
Recognized by leading analysts
Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Recurring Billing Applications.
Included in the IDC EOP Vendor Reference Guide for Telecom / CSPs.
Recognized in Forrester’s SaaS Recurring Billing Solutions Landscape, Q3 2024.
What is UCaaS billing software?
UCaaS billing software manages recurring subscriptions, seats, devices, call usage, add-ons, taxes and invoices for unified communications providers. More complete platforms also coordinate product configuration, CDR mediation and rating, provisioning, partner or reseller billing, payments and customer self-service.
Operational proof from UCaaS and voice providers
See how communications providers use OneBill across rating, convergent billing, partner operations and revenue workflows.
Everything you need to launch, bill, and monetize your UCaaS products and support your retail and wholesale customers
Launch your sophisticated UCaaS products and services in no time
Quickly create UCaaS plans, bundles, devices, usage components, partner catalogs and contract-specific pricing. Carry the approved commercial terms into provisioning, billing, revenue controls and customer care without rebuilding them across separate systems.
Don’t let UCaaS complexity stall your billing and revenue operations
OneBill is built to simplify the complexity and automate billing & revenue operations for communications service providers.
For voice-specific mediation, rating and wholesale workflows, explore OneBill VoIP billing software →
Put a real UCaaS billing scenario through OneBill
See how seats, devices, recurring plans, international usage, taxes and partner margins converge on one accurate invoice.
Deliver a seamless activation experience
OneBill enables you to achieve end-to-end automation of the order fulfillment process with the help of order orchestration, provisioning, and activation capabilities that are integrated with downstream systems.
Bring your reseller or agent partners into one billing ecosystem
OneBill can be deployed to your partners or resellers, powering their capability to sell hybrid versions of your catalog, white-label or bill on your behalf, and receive settlements and commissions in real time.
Can OneBill support both direct and channel-based UCaaS sales?
Yes. A UCaaS provider can manage direct customers alongside agents, resellers and wholesale partners, with distinct catalogs, pricing, customer hierarchies, branded portals, commissions and settlement rules.
See direct and indirect UCaaS billing in one workflow
Follow a UCaaS offer from catalog and quote through activation, customer billing, partner margin and settlement.
Improve customer experience and retention
Deliver a seamless customer experience and improve customer retention by tracking 360-degree customer interactions.
Answers to common UCaaS billing and operations questions
Can OneBill support both retail and wholesale UCaaS billing?
Yes. OneBill supports direct customers alongside reseller, agent and wholesale partner models, including partner-specific catalogs, customer hierarchies, bill-on-behalf, white-label portals, commissions and settlements.
Can OneBill process CDRs from multiple vendors?
Yes. OneBill can ingest and normalize CDRs from multiple communications and carrier systems, apply mediation and rating rules, and carry the resulting usage charges into convergent billing.
Can UCaaS subscriptions combine recurring, usage and one-time charges?
Yes. OneBill can combine recurring subscriptions, seat charges, metered usage, devices, one-time fees, bundles, discounts and other pricing components on the same customer relationship and invoice.
Can OneBill automate UCaaS provisioning and activation?
Yes. OneBill supports order orchestration, provisioning, activation, inventory management and no-code workflow automation connected to downstream communications and fulfillment systems.
Does OneBill support customer and partner self-service?
Yes. OneBill supports white-labelled customer self-service as well as partner and agent portals for account management, subscriptions, billing and channel operations.
How does UCaaS billing differ from generic subscription billing?
UCaaS billing typically has to combine subscriptions and seats with devices, CDR-based usage, telecom taxes, provisioning events, partner hierarchies and settlement rules. Generic subscription billing often focuses primarily on recurring plans and standard account-level invoicing.
Can OneBill bill seats, devices and call usage together?
Yes. OneBill can rate call usage and combine it with seat subscriptions, device or hardware charges, add-ons and other recurring or one-time fees on a convergent invoice.
Does OneBill replace a UCaaS platform or PBX?
No. OneBill connects with communications, carrier and provisioning systems to manage the commercial, billing, revenue and customer workflows around the UCaaS service. It does not replace the underlying voice or communications platform.
Go deeper into UCaaS billing, customer evidence and revenue operations
How to Streamline Your End-to-End UCaaS Billing and Revenue Operations
Watch the UCaaS webinar → Customer storySIPPIO: High-volume usage billing and partner monetization
Read the SIPPIO story → Customer story101VOICE: Simplifying cloud telephony billing operations
Read the 101VOICE story → Customer storyRingSquared: Convergent billing for voice, analytics and data
Read the RingSquared story → Customer storyReinvent Telecom: White-label billing for wholesale partners
Read the Reinvent story → Webinar replayCommunications tax challenges and how to tackle them in a connected world
Find the communications tax webinar → eBookRevOps 101 for UCaaS Providers: A Comprehensive Guide
Explore the eBook → Buyer guideBest Telecom Billing Platforms for CSPs and MSPs in 2026
Read the buyer guide →Connect the Complete UCaaS Revenue Lifecycle
Use a real offer, CDR flow, partner model or invoice to evaluate how OneBill connects quoting, activation, billing, revenue and customer care.