UCaaS Billing Software & OSS/BSS Platform | OneBill
UCaaS Billing & OSS/BSS

Carrier-grade billing & OSS/BSS system for retail & wholesale UCaaS providers

Hyper-scalable usage rating & mediation, tax compliance, bundles & packages, service orchestration & provisioning, multi-tier channel management, and more, all within one billing system.

OneBill UCaaS architecture diagram

Trusted by innovative companies worldwide

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Recognized by leading analysts

Named Challenger in the 2025 Gartner® Magic Quadrant™ for Recurring Billing Applications.

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Recognized in Forrester’s SaaS Recurring Billing Solutions Landscape, Q3 2024.

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UCaaS in practice

Communications providers are already simplifying complex billing operations with OneBill

RingSquared, a provider of end-to-end managed voice, analytics, and data solutions, accurately computes usage and applies invoice charges without skipping a beat, streamlining complete billing operations.

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SIPPIO, a leading voice enablement platform, has automated its complex and high-volume usage-based billing, consolidating thousands of micro usage-based charges into a single invoice.

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Reinvent Telecom, a white label VoIP, UCaaS, and CCaaS provider, empowers wholesale partners with a white-label billing system and real-time settlement and commission capabilities.

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“We are a UCaaS Provider and OneBill streamlines our entire process of lead>quote>order>invoice>cash and it supports our needs related to direct customers, sales partners, and agents with simplified sophistication. Personally having purchased, utilized, and been responsible for overall operations and cash flow at other companies in my career, some of which are very large, I find OneBill to be a refreshing answer to solving complex billing and revenue management, and reporting issues.”
Peter GeddisCOO at 101VOICE
Full UCaaS monetization coverage

Everything you need to launch, bill, and monetize your UCaaS products and support your retail and wholesale customers

01Configure, price & quote
02Billing & revenue operations
03Provisioning & activation
04Channel partner management
05Customer experience
Configure, price & quote

Launch your sophisticated UCaaS products and services in no time

Quickly launch your complex UCaaS products and services or the combination of both with any pricing model, bundles, coupons, and entitlements, and automate the entire quote-to-cash process.

Sophisticated usage-based pricing
Hybrid pricing (Usage + other charges)
Personalized pricing using dynamic rules
One-time charges for hardware / subscriptions
Simple recurring charges
Multi-currency pricing
Product bundles, discounts, and entitlements
Quoting approval management
Contract term management
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UCaaS offer builderQuote ready
Base subscriptionBusiness Voice Pro$24 / user / month
Usage componentInternational callingRated by destination and minutes
HardwareDesk phone bundleOne-time charge
Partner pricingWholesale catalogPartner-specific rates applied
CurrencyUSD
Term24 mo
Discount12%
StatusApproved
Convergent billing runAugust cycle
CDRs processed18.4M
Rated usage99.98%
Invoices12,846
Exceptions31
01
Multi-vendor CDR ingestionVoice and usage records normalized
Complete
02
Rating & mediationEntitlements, tiers and price rules applied
Complete
03
Tax & invoice calculationRecurring, usage and one-time charges converged
Ready
Billing & revenue management

Don’t let UCaaS complexity stall your billing and revenue operations

OneBill is built to simplify the complexity and automate billing & revenue operations for communications service providers.

Convergent billing and invoicing
Process CDRs from multiple vendors
Built-in usage rating and mediation
Automated tax compliance
Accounting integrations and reconciliation
AR management with smart dunning
Revenue recognition, reporting & analytics
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Provisioning & fulfillment

Deliver a seamless activation experience

OneBill enables you to achieve end-to-end automation of the order fulfillment process with the help of order orchestration, provisioning, and activation capabilities that are integrated with downstream systems.

Order orchestration for seamless fulfillment
Provisioning and Activation
Connect with multiple systems without coding
Inventory management for physical and virtual devices
Automate any process using no-code workflows
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Order fulfillment workflowAutomatic orchestration
01
Order approvedCommercial terms and services confirmed
Done
02
Inventory allocatedNumbers, devices and virtual assets reserved
Done
03
Network provisioningDownstream platform activation triggered
Done
04
Billing activatedService start date and charge schedule synchronized
Live
Partner ecosystemMulti-level channels
UCaaS Provider
Master AgentCatalog + settlement rules
Wholesale PartnerWhite-label billing
ResellerOwn customer hierarchy
Partners148
SettlementsLive
Commission modes5
White-label portalsEnabled
Channel partner enablement

Bring your reseller or agent partners into one billing ecosystem

OneBill can be deployed to your partners or resellers, powering their capability to sell hybrid versions of your catalog, white-label or bill on your behalf, and receive settlements and commissions in real time.

Multi-level channel partner management
Fully white-labeled partner / agent portals
Configurable hybrid catalogs
Bill on behalf of your partners
Multiple settlement modes
Real-time commissioning & SPIFFs
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Customer experience

Improve customer experience and retention

Deliver a seamless customer experience and improve customer retention by tracking 360-degree customer interactions.

Fully white-labelled customer self-service portals
360-degree view of customers
Subscription lifecycle management
Service desk / help desk
Lead management and opportunity tracking
Shopping cart for streamlined e-commerce experience
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Integrations

Seamlessly integrate with your existing infrastructure

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The OneBill excellence

Technical excellence, support excellence, and getting results quickly

Migrating from our old billing platform to OneBill was seamless and the OneBill staff guided us every step of the way. OneBill cut our billing tasks and time consumption in half.
Christopher TurliOperations Manager, VoiceNEXT
OneBill performs consistently well and has also been able to meet some of our unique needs that no other vendor was able to achieve. The service is truly exceptional!
Paul MatteFormer Director, NEC
OneBill really shines in their exceptional customer service. I have never encountered customer service quite like I have with the OneBill team.
Carolyn KrenBilling Specialist, InterVision Systems
UCaaS billing FAQ

Answers to common UCaaS billing and operations questions

Can OneBill support both retail and wholesale UCaaS billing?

Yes. The UCaaS solution supports direct customers as well as reseller, agent, and wholesale partner models, including bill-on-behalf, white-label portals, settlements, and commissions.

Can OneBill process CDRs from multiple vendors?

Yes. The platform supports processing CDRs from multiple vendors with built-in usage rating and mediation before charges are applied to invoices.

Can UCaaS subscriptions combine recurring, usage, and one-time charges?

Yes. OneBill supports sophisticated usage-based pricing, hybrid pricing, one-time hardware or subscription charges, simple recurring charges, bundles, discounts, and entitlements.

Can OneBill automate UCaaS provisioning and activation?

Yes. OneBill supports order orchestration, provisioning, activation, inventory management, and no-code workflow automation integrated with downstream systems.

Does OneBill support customer and partner self-service?

Yes. OneBill supports fully white-labelled customer self-service portals as well as partner and agent portals for customer management, subscriptions, billing, and channel operations.

Resources for revenue and service leaders

Built for complex UCaaS revenue operations

Launch, bill, provision, and grow your UCaaS business from one connected platform

Support retail and wholesale customers, usage-heavy services, partner ecosystems, and complex revenue operations without stitching together disconnected systems.