Blogs

The 5 Critical Pillars of Monetization Life Cycle for UCaaS Providers

For UCaaS providers, monetizing offerings is a complex undertaking. Packaging and pricing the various service bundles is not only challenging but also time-consuming. When monetization decisions are based on instincts rather than on facts, the end result is lost customers, lost revenue, and lost name in the market. Addressing customer demands while maximizing revenue requires […]

Why Is Billing So Hard for UCaaS Providers?

The rate at which the Unified Communications and Collaboration as a Service or UCaaS market is growing is incredible. Reports suggest it will become a $96 billion market by 2023! UCaaS providers offer a diverse set of communication services along with a multitude of value-added services and over the top applications. All customers have to do […]