In the world of subscription business, managing sundry operations is never easy. From acquiring new customers to renewing existing contracts, customizing and personalizing plans to accurately billing customers, scaling to meet growing needs to tracking add-ons and discounts – efficient management of all aspects of a subscription business requires organizations to invest in a powerful […]
The focus for all companies is moving towards providing elevated customer experiences. Organizations understand that along with the products and services they offer, how they deliver these to the customer becomes of critical importance. A report by Temkin Group shows, “a moderate increase in Customer Experience generates an average revenue increase of $823 million over […]
The rate at which the Unified Communications and Collaboration as a Service or UCaaS market is growing is incredible. Reports suggest it will become a $96 billion market by 2023! UCaaS providers offer a diverse set of communication services along with a multitude of value-added services and over the top applications. All customers have to do […]
