Any UCaaS business often includes different kinds of channel partners, including affiliate partners, and value-added resellers. Each partner has a big role to play in the growth of the UCaaS providers. Modern UCaaS solutions today can onboard partners and resellers in a streamlined manner. Since they offer a diverse set of communication services from various […]
Arguably the most important factor in a sales negotiation is a price. The UCaaS industry boasts an unprecedented ability to implement creative pricing strategies. As cloud computing and subscription-based products advance, pricing models continually become more specialized, customized, and innovative. To maintain a competitive advantage, UCaaS companies must explore different pricing strategies. Here are 5 […]
The success of any UCaaS business depends largely on an effective billing and subscription management solution. With UCaaS growing at a rate of 33% each year and revenue that is touching close to $28 billion, the question is not about “a” solution – rather, it’s about “the” solution. The Challenges of the UCaaS Industry A […]
Unified communication businesses are trying to create ultimate customer experiences by offering multiple brands of services to customers, dealing with processing the usage records, billing, invoicing, payments, activation, operations to name a few. Moreover, they do have many pain areas. We caught up with some of them, and to our surprise, they have been expecting […]
