Delivering Hyper-Accurate, Real-Time Billing at Global Scale
Dawn-Marie Elder
COO | SIPPIO
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The Customer
SIPPIO is one of the leading voice enablement platforms, serving 83 countries across the globe. With server, over 2.2 billion people can access voice calling services inside Microsoft Teams and Zoom.
Working exclusively through the channel, SIPPIO gives resellers, carriers, and operators the ability to enhance their offering and augment their services in new markets and territories.
The Challenge
SIPPIO needed to manage complex high volume usage-based billing across international channel partners and multiple currencies, all while delivering consolidated invoices.
They also had to manage the challenge of quantization services to the second decimal point and accurately distributing thousands of transactions therefore, they needed a billing and revenue management solution.
The Solution
Through implementing OneBill, SIPPIO was able to process high volume, complex rated transactions with accuracy, consolidate invoices, automate service provisioning, and efficiently manage channel partners.
Processed thousands of micro-usage charges every 5 minutes validating them for accuracy, eligibility, and simplifying billing complexity.
Implemented complex pricing catalogs that scale to meet global demands and currencies.
Empowered carriers and partners to manage tenant service levels. Allowed for processing illegal settlements and maintaining transparent and accurate revenue share.
Elasticity handled usage based billing including mid-cycle scalar adjustments with precision.
Automated the end-to-end subscription lifecycle, reducing manual flow service activation and minimizing revenue leakage.
Outcomes & Impact
With OneBill, SIPPIO transformed complex global billing into a streamlined, scalable engine for growth—driving accuracy, efficiency, and partner confidence.
- Achieved hyper-accurate billing of every penny, usage, and micro-usage charges.
- Boosted operational clarity, reducing overhead and accelerating time-to-market.
- Increased billing agility, handling frequent rate changes and complex partner payouts globally.
Revenue Operations, Unified!
OneBill delivers a comprehensive and flexible quote-to-cash to customer care platform that streamlines revenue operations and accelerates business performance.
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