FAQs on Operations

OneBill releases new sets of features and system improvements periodically on scheduled release dates. The release is communicated to the customers in prior to this release date.
All releasing features and enhancements are made available to every customer using OneBill in the cloud.
OneBill monitors all servers using monitoring tools such as Grafana. Various data points are captured using in-house utilities.

We have included below some answers to some of the most frequently asked questions about our OneBill platform. If your question is not covered below, please do not hesitate to contact us.