FAQs about Onboarding & Sandbox

Yes, a fully equipped sandbox test environment is provided as part of the OneBill Onboarding process. The sandbox environment is offered for a limited number of users and period of time, as per the OneBill pricing plan that is selected and agreement terms in your contract.
24 hours
The cost of the a OneBill Sandbox environment is decided mutually over a contract.
Customers are granted 10 users to access the OneBill platform, by default.
Yes, the OneBill sandbox environment is an actual replica of the production account and is fully equipped with all the features and functionalities that are present in the production environment.
The standard onboarding and setup stage includes a kick-off call, 1 hour of demo on the platform, and a walkthrough on the default quote-to-cash process. Any further support will be chargeable.

We have included below some answers to some of the most frequently asked questions about our OneBill platform. If your question is not covered below, please do not hesitate to contact us.