Preview – OneBill Spotlight Volume 1

OneBill Spotlight
Vol.1

FSM360 & PSA360

We bring new and existing OneBill capabilities under the lens, so customers get more from the platform they already have, and prospects see exactly what is possible. In this Edition: OneBill connects quoting, billing, and customer care in one platform. We added two new modules to the Care layer: Field Service Management (FSM) and Professional Services Automation (PSA).

Featured · Field Service Management

FSM360: AI-Powered field service, from support ticket to field visit.

For teams that dispatch technicians, manage work orders, or coordinate on-site service. FSM closes the loop between a support ticket and a field visit; scheduling, tracking, and billing all in one place. Our AI Copilot suggests optimal dispatch routes and technician assignments; Autopilot handles routine work order creation and status updates automatically so your team focuses on the job, not the admin.

Best fit for: Field Ops Managers, Service Delivery Teams in Telecom, Utilities, IoT, and Managed Services

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Featured · Professional Services Automation

PSA360: AI-Powered project delivery, from resource planning to billing.

For teams that deliver implementation, onboarding, or managed services. PSA tracks projects, time, and resources; and ties it all back to billing so nothing falls through the cracks. Our AI Copilot surfaces project risk and resource bottlenecks before they escalate; Autopilot automates time capture, milestone billing, and status reporting turning your delivery team into an agent-ready operation.

Best fit for: Professional Services Leads, Project Managers in SaaS, Media & Entertainment, and Technology Services

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