OneBill & NetSapiens Integration

Integration Partner

OneBill and NetSapiens Integration

Automate Your UCaaS Quote-to-Cash Journey. Empowering providers to scale with seamless automation and real-time provisioning.

Why UCaaS Providers Choose the Integration

A unified force for smarter operations.

Streamlined Operations

That let you focus on your core business.

Scalable and Flexible Architecture

Architecture built for high-growth UCaaS providers.

Decades of Experience

Managing the complexities of BSS/OSS systems.

Cloud-based, Pay-as-you-go

Access to OneBill’s self-service platform.

A Unified Force for Smarter UCaaS Operations

About NetSapiens

NetSapiens provides advanced VoIP and Unified Communications software for leading service providers. Its SNAPsolution platform delivers carrier-grade VoIP, Hosted PBX, and SIP Trunking contact solutions.

OneBill and NetSapiens have joined forces to deliver a powerful, fully automated Quote-to-Cash solution designed specifically for UCaaS service providers.

Through this strategic partnership, businesses can now streamline billing, provisioning, and activation processes—freeing them to focus on growth, innovation, and customer satisfaction. As the only billing partner of NetSapiens to offer this level of integration, OneBill enables providers to eliminate manual workflows, manage complex operations, and confidently scale revenue.

“The best part of using OneBill is that it is such a time saver for me. Say goodbye to manual processes in billing. OneBill brings great automation tools to my billing department. I can set up a new customer and plug in their subscriptions in no time. After that, OneBill takes care of everything automatically. It can send the bill to the customer, collect payment, send receipts, and remind customers who are overdue.”

— Andy Jensen, Controller | USIP Communications

Key Benefits for UCaaS Providers

Automated Quote-to-Cash

Every step is streamlined, from order to invoice, reducing manual errors.

Inventory Management

Just-in-time ordering is enabled for better inventory turns.

Activation Made Easy

The customer lifecycle is simplified with automated activation/deactivation.

Unified Billing Experience

Deliver one consolidated bill with network verified accuracy.

Reduced TCO

Lower operational costs can be achieved through automation.

Partner Management

Downstream reseller and partner operations can be managed seamlessly.

Integration Models Supported

Model 1: Initiated by OneBill

Customer and domain creation initiated in OneBill.
Plan purchases set up users/extensions in NetSapiens automatically.

Model 2: Shared Creation Flow

OneBill initiates account/domain creation.
Users manage extensions directly in NetSapiens.
Data periodically synced to update billable quantities.

Model 3: Subscription Sync

Extension of Model 2 adding detailed elements.
Each extension in NetSapiens maps 1:1 to a unique subscription in OneBill.
CDRs pulled from NetSapiens for billing.

How the Integration Works

With real-time synchronization between OneBill and NetSapiens SNAPsolution platform, the integration automates every step of the customer lifecycle:

Automated Domain & User Creation When an order is placed in OneBill, a corresponding domain and user are instantly created in NetSapiens.
Device Linking DIDs (phone numbers) and VoIP phones can be ordered directly through OneBill and automatically linked to NetSapiens extensions.
Seamless Automated Provisioning Provisioning and activation of hosted voice extensions, conferences, auto attendant, call queues, and more.
Comprehensive Rating & Billing Automating the processing of both off-net and on-net CDRs from NetSapiens to charge for all calls made.
Channel & Reseller Enablement Facilitate expansion through channel selling, while maintaining the channel structure in NetSapiens.

This integration empowers UCaaS providers to automate provisioning, simplify operations, reduce total cost of ownership (TCO), stop revenue leakage, and accelerate time to revenue.

How OneBill Helped USIP

Challenge

USIP faced inefficiencies from fragmented billing, provisioning, and invoicing processes. Manual workflows delayed service activation, strained resources, and limited scalability.

Solution

Fully automated provisioning, communication, and billing, enabling zero-touch operations.

Faster scalability through a flexible API, powering a new Partner Management Dashboard that allows VARs to manage services seamlessly without direct billing system access.

Results

By integrating OneBill with its NetSapiens platform, USIP achieved end-to-end automation across its Order-to-Cash cycle. OneBill’s certified integration enabled:

Accelerated Time-to-Market through pre-built NetSapiens compatibility.
Advanced Rule-Based Provisioning for complex, multi-service offerings.
Automated Invoicing tailored to each account’s unique requirements.
80% reduction in manual processes, minimizing errors and improving customer experience.
30% decrease in operational headcount, with staff reallocated to strategic growth areas.

Impact

The OneBill integration transformed USIP’s operations into a unified, automated ecosystem—driving efficiency, scalability, and a superior customer experience.

Ready to Simplify Your UCaaS Business?

Experience how the OneBill and NetSapiens integration can uncomplicate your operations.

Book a Demo