Technical Support Engineer

Bengaluru, Karnataka, Full Time

Job Description

The ideal candidate will be responsible for analyzing, debugging the log, stack trace and impacts. They should work in shifts.

Responsibilities

Diagnose, troubleshoot and resolve the customer issue.
Attend meetings with clients to analyze, troubleshoot and diagnose the customer issue.
Time-management, ability to establish reasonable and attainable deadlines for resolution
Ability to prioritize and manage several projects efficiently

Note : Experience in Telecom industry and handling US based clients.

Qualifications:

  • Bachelor’s degree or equivalent experience in Computer Science or related field
  • Proficiency in MySQL database, Linux, Core Java.


OneBill is an end-to-end subscription management, billing, and revenue management platform that powers the entire lead-to-revenue generation experience.
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To apply for this job email your details to hr@onebillsoftware.com