
Webex by Cisco
Webex by Cisco is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars
Webex + OneBill
OneBill & Webx enables channel partners/ resellers to offer Webex solutions to their customers and manage the entire subscription lifecycle, including billing and support.
The OneBill-Webex integration helps you to,
- Automate your user provisioning to activate, deactivate, and suspend the services using No-Code workflows
- Charge your customers with one-time, recurring, usage-based, rule-based, or a combination of these pricing models
Webex by Cisco User Provisioning from OneBill
Prerequisites
- Active OneBill Account
- Active Paid License of Webex Account
- A User Account in Webex with Admin Permissions
Connecting Webex Account to OneBill
- Goto Sys Admin -> Integration from the side navigation menu and click the Third-Party Integrations tab.
- Choose Webex by Cisco, click Connect button to start establishing a connection.
- Click the Connect button from the pop up.
- Provide the Webex Credentials.
- Once the credentials are authenticated, a Consent screen appears.
- Acknowledge the permissions requested from Webex by clicking on the Accept button.
- OneBill – Webex connection is established.
After Webex Account is connected to OneBill
- Goto Pricing -> Products, from the side navigation menu. A product “Webex User Product” and “STANDARD WEBEX USER” price plan for webex is created.
- The Webex price plan is configured with all the provisioning parameters needed for the integration.
- The Webex charges can be associated with the created price plan.
- Goto Pricing -> Services, a service “WEBEX USER for webex is created.
Add Webex User from OneBill
- Goto Customer -> Subscribers, from the side navigation menu.
- Create a Subscriber by clicking on the Create Subscriber button.
- Click on the Create Order button. Product Catalog will be loaded with all Product-Price Plans under each category.
- Choose the category as WEBEX, and choose Webex User Product.
- Choose a price plan from the Webex price plan list.
- Click on the Review button.
- From the Review page, click on the Webex product-price plan identifier (eg. Webex User Product / Standard Webex User) to configure the price plan.
- From the Dialog, fill the mandatory details to provision a user in Webex.
- Click on the Place Order button.
- A user is created in the Webex account.
Update Webex User from OneBill
- Goto Customer -> Subscribers, from the side navigation menu.
- Click on any Subscriber Account.
- From the Subscriber One View Page, Click on the Orders tab.
- Click on any Order. Review page with all purchased subscriptions will be displayed.
- From the Review page, click on the Webex product-price plan identifier (eg. Webex User Product / Standard Webex User) to configure the price plan.
- From the Dialog, modify the details of a user in Webex.
- Click on the Place Order button.
- A user is updated in the Webex account.
Remove Webex User from OneBill
- Goto Customer -> Subscribers, from the side navigation menu.
- Click on any Subscriber Account.
- Click on the Products Owned tab. The Subscription owned by the Subscriber will be displayed.
- Click on the gear icon and click Cancel. From the Cancel Subscription Dialog, choose the effective date and click the Confirm button.
- The subscription will be canceled in OneBill and the user associated with the Subscription will be removed from the Webex account.
Disable OneBill Webex Integration
- Goto Sys Admin -> Integration from the side navigation menu and click the Third-Party Integrations tab.
- Choose Webex by Cisco, click the Disconnect button. Click on Yes from the confirmation dialog.
- The OneBill Webex integration will be disabled.