Is there a setting which allows a user to cancel a subscription in an account which is in collection?

Yes. Following are the steps that allow a user to do so. Navigate to Settings –> Revenue, under Collections section enable a checkbox “Allow Subscription Action”. This will enable actions…

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Yes. Following are the steps that allow a user to do so. Navigate to Settings –> Revenue, under Collections section enable a checkbox “Allow Subscription Action”. This will enable actions to be performed on subscriptions when it is in collections.

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