Field Service That Delivers Revenue.

Connect work orders, dispatch, technicians, inventory, customer context, and billing in one workflow. Complete more jobs on the first visit and turn finished work into revenue without manual handoffs.

Smarter dispatch. Better field execution. Faster billing.

Recognized by Leading Analysts.

Named

Challenger in the 2025 Gartner® Magic Quadrant™ for Recurring Billing Applications.

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Included

IDC EOP Vendor Reference Guide for Telecom / CSPs.

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Recognized

Forrester’s SaaS Recurring Billing Solutions Landscape.

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How FSM360 Works

From Work Order to Revenue. One Connected Flow.

  1. 01

    Create & Sync

    Create work orders with customer, service, SLA, asset, inventory, and billing context attached.

  2. 02

    Dispatch Smart

    Match the right technician by skills, location, availability, workload, and parts.

  3. 03

    Complete in Field

    Give technicians job details, checklists, inventory, notes, updates, and sign-off in one mobile flow.

  4. 04

    Auto-Bill & Track

    Trigger billing when work is complete and keep job, revenue, and SLA status visible.

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See FSM360 in Action

See the Connected Field Workflow.

A quick look at how OneBill connects dispatch, technician execution, customer context, inventory, and billing.

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Field Operations, Connected

Everything Your Field Team Needs. Nothing Disconnected.

CAPABILITY 01

Automate Field Operations

Manage installations, repairs, preventive maintenance, and other jobs from creation to completion.

CAPABILITY 02

Dispatch Smart

Assign work using technician skills, location, availability, workload, and parts inventory.

CAPABILITY 03

See the Customer

Bring account, subscription, SLA, asset, billing, and service history into every work order.

CAPABILITY 04

Connect Inventory & Scheduling

Reserve parts, manage van and warehouse stock, and coordinate customer appointments.

CAPABILITY 05

Empower Technicians

Give field teams job details, updates, notes, signatures, inventory, and offline access.

CAPABILITY 06

Bill & Track

Trigger billing on completion and monitor job status, utilization, profitability, and SLAs.

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Proven in Practice

Connected Field Operations Change the Numbers.

A multi-location service provider connected dispatch, technician workflows, inventory usage, customer updates, and billing with FSM360.

63% 89%
First-visit completion rate
4.2 hrs 1.6 hrs
Average dispatch-to-arrival time
5.4 days Same day
Job completion to invoice

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Connect Field Work to Revenue.

Bring dispatch, scheduling, technician execution, inventory, customer context, and billing into one intelligent workflow.

Explore the complete Field Service Management platform