Key Features of OneBill’s Customer Self-Service Portal
View & export Invoices
All invoices corresponding to a particular subscriber will be present in the selfcare, under the invoice listing section. The invoice listing section allows a business to list and view the invoices that belong to the subscriber account.
Adding Credit Card Details
The OneBill selfcare portal allows end customers to be able to add new credit card details from their selfcare account. Once a new credit card is added into the selfcare portal, the end customer can use that to make payments against outstanding invoices that are present against their account.
If the end customer is facing an issue with the services that they are subscribed to, they can go ahead and raise a new service ticket, directly using the selfcare Service Desk feature. This functionality allows a subscriber to raise a ticket that is then assigned to a business user in the OneBill portal.
See how OneBill is helping companies to transform their lead-to-revenue generation experience
OneBill streamlined the payment collection process, multi-level partner management, and reseller commissioning of NEC.
OneBill’s internal tax engine helped Unitas Global with huge savings and OneBill MLCM allowed them to create multiple locations to support different currencies as well international taxation.
OneBill eliminated the manual process completely by implementing the usage-rating engine to calculate the revenue share for each of the property owner.