Customer success story

Reinvent Telecom

Reinvent Telecom Logo
Scottsdale, Arizona
Need to enable wholesale partners sell their products and services efficiently.
Reinvent launched all-new private-label billing platform powered by the OneBill.

Products used

OneBill Multi Level Channel Management

Multi-Level Channel Management

Multi-Level Channel Partner/ Reseller Enablement



Telecom Tax Compliance

Usage-Based Billing

Usage-Based Billing

Built-in Usage Rating and Mediation

Company Profile:

Reinvent Telecom is a leading provider of white-label hosted VoIP and cloud-based IP PBX applications for business sold primarily through a network of strategic partners and resellers. Reinvent is a wholly owned subsidiary of Saddleback Communications, a federally regulated Incumbent Local Exchange Carrier (ILEC), providing residential and business customers with reliable local dial tone, high-speed internet, data services and customized business solutions.

Challenges & Goals:

Reinvent’s business model demands the success of their wholesale partners. They were looking for a solution to empower them with the right billing solution. Fortunately, Reinvent found OneBill, a billing solution that can be deployed to their partners, powering their capability to sell hybrid versions of their catalogs, white-label/ bill on behalf, and receive settlements and commissions in real-time.


Reinvent launched all-new private-label billing platform powered by the OneBill. The new platform is the cornerstone of Reinvent’s Private-Label Billing Program (PLBP), which provides Reinvent’s reseller partners with a complete bill production solution, including an integrated tax engine and a self-care portal.

The new private-label billing platform powered by OneBill delivers:

  • High-quality telecom billing
  • Branded print and electronic invoices
  • Tax Engine included. All applicable surcharges and taxes applied
  • Hierarchical billing
  • Billing for additional services and cost-recovery fees
  • Self-care view and only bill payment
  • Multiple logins for admin/PLBP portal
  • Credit card payments via, IPpay and others
  • ACH payments via and IPpay
  • Printed check payments
  • Integration with QuickBooks Online
  • Tiered-pricing structure
  • Zero upfront cost
  • No monthly minimums
  • Up-to-date city, state and federal regulation compliance
We’re thrilled to offer an enhanced private-label billing platform to our reseller partners.

The expansion of integrations, robust taxing and compliance capabilities along with our new tiered-pricing structures enabled by the OneBill platform give our partners a digital first solution to use in the day-to-day operation of their businesses, making their organization efficient and profitable.

Justin Catlett

CFO at Reinvent Telecom

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