Hewlett Packard Enterprise (HPE)
Hewlett Packard Enterprise (HPE) is a provider of intelligent solutions and cloud-based services. The company’s product portfolio comprises servers, storage devices, networking products, converged systems, software, customized financial solutions and cloud service-based products. It also provides information technology (IT) consulting, IT support, education and training services. HPE serves commercial and large enterprise groups, including business and public sector enterprises, small and medium-sized businesses, financial services, healthcare, manufacturing, and telecommunications industries. HPE markets products through resellers, distribution partners, original equipment manufacturers, independent software vendors, system integrators and direct sales teams. The company has business operations across the Americas, Europe, the Middle East, Africa and Asia-Pacific. HPE is headquartered in Spring, Texas, the US.
Challenges & Goals:
Prior to approaching OneBill, HPE were having significant challenges with managing the delivery of high volumes of communications services demands on a daily basis.
This resulted in operational inefficiency, wasted resource effort, and ultimately a poor customer experience for the end user.
Through implementing OneBill’s robust Process Orchestration and Provisioning module, HPE were able to efficiently and effectively orchestrate and provision services, and could rely on the platform to seamlessly handle a significant volume of communications services delivery demands.
As a result, HPE were able to maximize revenue through reducing operational costs, and better retain customers through a more speedy and consistent delivery of their solution.
We’ve had a great experience with OneBill.
OneBill’s Orchestration and Service Provisioning Platform is efficiently handling tens of millions communications services delivery demands across India every day.
Multiple outbound and inbound workflows were implemented very quickly and have since been running smoothly for over 2.5 years now. The platform is fully configurable, highly scalable, providing low-latency and robustness. OneBill’s implementation and support team members are thoroughly professional in their approach and always available.
We would highly recommend OneBill to all service providers.