One platform to sell, activate, bill, and support every service.
Run convergent billing and connected OSS/BSS operations for retail and wholesale broadband, fibre, WISP, cable, MNO, and MVNO services—from qualification and provisioning to collections and customer care.
- ✓Retail and wholesale billing
- ✓Recurring, usage, and hybrid pricing
- ✓Provisioning and fulfilment workflows
Your network is connected. Your revenue operations often are not.
When product configuration, service qualification, provisioning, billing, partner settlement, and support live in separate systems, every handoff becomes a place where orders slow down and revenue can slip through.
- ×Services activate before billing is ready.
- ×Usage, recurring fees, hardware, and taxes are reconciled manually.
- ×Retail, wholesale, and partner operations use different customer records.
- ×Plan changes and suspensions create billing corrections downstream.
Move every service from availability check to recurring revenue without disconnected handoffs.
OneBill connects the commercial, operational, and financial events behind every retail and wholesale service.
Configure
Build broadband, mobile, voice, equipment, and value-added service offers.
Qualify
Check serviceability and return the plans available for each location.
Order
Capture direct, ecommerce, agent, reseller, and wholesale orders.
Activate
Orchestrate network provisioning, hardware fulfilment, and service activation.
Bill
Rate usage and invoice subscriptions, equipment, taxes, and partner charges.
Support
Give partners and subscribers self-service, account, and care experiences.
Bring every telecom charge together on one accurate bill.
Combine recurring subscriptions, metered usage, one-time equipment, add-ons, discounts, taxes, partner fees, and ad hoc charges across retail and wholesale accounts.
- ✓Recurring, one-time, usage-based, hybrid, and rule-based pricing
- ✓Advance, arrears, on-demand, weekly, monthly, quarterly, and annual billing
- ✓Real-time and bill-time taxation with automated payment collection
- ✓Dunning, service restrictions, suspensions, resumptions, and renewals
- ✓Partner commissions and settlements alongside customer revenue
Subscriber invoice
Fibre, mobile, voice, equipment, and usage
Wholesale settlement
End-customer services, usage, fees, and commissions
Multi-site business invoice
Contract pricing and co-termed services
The operational capabilities needed to launch and run connected services.
Use one platform to manage the commercial and operational work around every subscriber, service, location, order, and partner.
Service qualification
Confirm whether a location can be served and return the specific plans available there before an order is accepted.
- Address and location qualification
- Network availability checks
- Eligible plan and service results
Plans, pricing, and bandwidth
Create consumer and business offers without forcing every product into the same pricing or contract model.
- Speed tiers, allowances, and data caps
- Bundles, discounts, add-ons, and promotions
- Contract and account-specific pricing
Omnichannel order capture
Sell through direct teams, ecommerce, agents, resellers, regional providers, and wholesale partner networks.
- Direct and assisted sales
- Partner and reseller ordering
- White-label commerce experiences
Provisioning and fulfilment
Trigger real-time workflows across network systems, inventory, hardware fulfilment, activation, and termination.
- Downstream system orchestration
- Failure handling and retry workflows
- Router, device, and IP inventory
Subscription lifecycle
Keep service and billing changes synchronized from activation through renewal, cancellation, or co-termination.
- Upgrades, downgrades, and add-ons
- Suspension, resumption, and cancellation
- Price locks, escalations, and renewals
Revenue control and reporting
Connect billing results to finance, compliance, revenue assurance, dashboards, and business intelligence.
- GL and journal entry support
- ASC 606 and IFRS 15 workflows
- Revenue and operational dashboards
Give partners control without losing visibility. Give subscribers convenience without adding service work.
Let partners sell, manage, and support services under their own brand.
Use Channel360 to support complex channel hierarchies while keeping pricing, service, billing, settlement, and end-customer activity connected to your central platform.
Put everyday account and service actions directly in the customer’s hands.
Connect Subscriber360, SelfCare360, and ServiceDesk360 for billing, payments, plan changes, service controls, and support across consumer and business accounts.
See what was sold and delivered, rated, billed, collected, and recognized.
Give finance and revenue operations a connected view of the events behind every charge—without rebuilding the story across spreadsheets and disconnected systems.
Controls and reporting
“OneBill was able to provide us with an all-inclusive package right out of the box.”
What Covenant Telecom needed
- A turnkey OSS/BSS platform
- Retail and wholesale service support
- A private-branded wholesale portal
- Flexibility for future wireless offers
Independent recognition for billing and ecosystem orchestration.
Explore the analyst reports that evaluate OneBill’s role in recurring billing and telecom ecosystem operations.
Convergent billing and telecom operations, explained.
Answers to common questions from broadband, ISP, wholesale, MNO, and MVNO teams evaluating a connected billing and OSS/BSS platform.
What is convergent billing for telecom and broadband providers?
Convergent billing brings multiple services and charge types—such as broadband subscriptions, mobile usage, voice, equipment, add-ons, taxes, and partner fees—into a coordinated billing process and, where required, a single customer invoice.
Can OneBill support both retail and wholesale business models?
Yes. OneBill supports direct subscribers, business accounts, agents, resellers, regional providers, and multi-level wholesale partner structures, including white-labelled portals, partner-specific pricing, commissions, and settlement workflows.
Which telecom pricing models can be configured?
Teams can configure recurring, one-time, usage-based, hybrid, rule-based, contract, and account-specific pricing. Plans can also include speed tiers, bandwidth limits, data allowances, discounts, promotions, bundles, and add-ons.
How does OneBill connect orders with provisioning and billing?
Order events can trigger orchestrated workflows across service qualification, inventory, network provisioning, device fulfilment, activation, billing setup, and downstream systems. Exceptions and failures can be routed into defined recovery workflows.
Can subscribers manage their own accounts and services?
Yes. A white-labelled self-service portal can allow subscribers to view and pay invoices, change plans, select add-ons, suspend or resume services, cancel services, and open or track support tickets.
Does OneBill support revenue reporting and compliance workflows?
OneBill supports billing and revenue reporting outputs, general ledger and journal workflows, dashboards, business intelligence, and revenue-recognition processes involving performance obligations, standalone selling prices, allocations, and contract modifications.
See how OneBill connects your entire telecom revenue lifecycle.
Bring your plans, channels, orders, activations, usage, billing, collections, partners, and customer care into one operating platform.