With cloud quickly becoming the technology with the most far-reaching impact, migrating enterprise unified communications to the cloud is no longer a matter of if, but when. Unified Communications and Collaboration as a Service or UCaaS that integrates disparate communication systems into one comprehensive platform is picking up immense steam – research by Global Market […]
If Henry Ford had asked people what they wanted, they would have said faster horses. Innovation doesn’t happen without first recognizing customer needs, and here at OneBill we are constantly motivated to be better because of our customers. We are excited to announce that OneBill has just been recognized for TMC’s 2018 Internet Telephony […]
Subscription Business Needs beyond QuickBooks to be Successful: Businesses need to consider beyond just subscription billing, invoicing and payments for their product/service monetization. Relying on semi-automated systems like Accounting Systems or Payment gateway to perform recurring billing is not going to help businesses in the medium to long-term. It will only slow down and limit […]
Agent Relationships A UCaaS business often includes different kinds of channel partners. One such is the affiliate partner, who does not own the customer relationship but refers to service providers and earns commissions that should be managed by the billing system. There are the value-added resellers who own the customer relationships and sell services from the providers. […]
Analytics and Dashboard A modern business has to be able to access stored data and identify trends in order to enable better decisions. A good revenue management system will off er advanced analytics and dashboards for better decision making. Subscription metrics like customer churn, customer activity, ageing of receivables, can provide invaluable insights on the health of the […]
