OneBill customer success

Streamlining Complex Cloud Billing and Multi-Party Settlements by 80%

CPQ360™Billing360™Channel360™Subscriber360™SelfCare360™Workflow360™

“OneBill helps address automated multiparty settlement, complex pricing systems, self-service portals, customer retention, and automated workflows.”

JK

CEO & Founder | OneBill

80%improvement in billing-operation efficiency through on-demand and anniversary billing

Automated multi-party settlements across the ecosystem

Real-time usage-based charging supported

Complex bundles, promotions and term-based pricing enabled

Customer

The Customer

This case study shows how Jamcracker used cloud billing automation to streamline usage charging and multi-party settlements.

Jamcracker is a cloud-services brokerage provider whose Jamcracker Service Delivery Network (JSDN) enables cloud providers, enterprises, service providers, and channel partners to deliver and manage cloud services through direct and distribution models. Its platform supports partner ecosystems and complex subscription operations across a broad mix of cloud services.

Challenge

The Challenge

As JSDN evolved, Jamcracker’s existing billing system could not keep pace. Manual settlement processes were becoming unsustainable, onboarding needed to accelerate, and the billing layer had to support complex pricing, custom bundles, promotions, subscription changes, renewals, cancellations, re-rating, tiered pricing, trials, and term-based offers. The company needed billing operations to scale without becoming a bottleneck to service growth.

The solution

How OneBill supported the transformation

OneBill was integrated with JSDN to connect product catalogs, pricing design, billing, customer self-service, usage charging, payment processing, and partner settlements. The solution introduced on-demand and anniversary billing, term-based pricing, automated multi-party settlement, real-time usage charges, extended payment-gateway support, and data feeds into JSDN business-intelligence systems.

Explore OneBill’s cloud and usage-based billing capabilities.

CPQ360

Supported complex product catalogs, bundles, promotions, and pricing structures so Jamcracker could launch and customize cloud-service offers more quickly.

Billing360

Added on-demand and anniversary billing, term-based pricing, real-time usage charging, invoicing, and payment-gateway flexibility at scale.

Channel360

Automated multi-party settlements across Jamcracker’s ISV and channel ecosystem. Subscriber360™ & SelfCare360™: Supported customer subscription operations and self-service access for orders, invoices, payments, and account changes.

Workflow360

Connected JSDN, partner systems, billing operations, and downstream data feeds through automated workflows.

Business impact

Outcomes & Impact

OneBill modernized Jamcracker’s cloud billing operations so the JSDN platform could support more complex monetization models and a larger ecosystem without relying on manual settlement work.

Streamlined billing operations by 80% through on-demand and anniversary billing.

Increased settlement efficiency by automating multi-party partner payments.

Supported complex pricing models, bundles, promotions, term pricing, and real-time usage charges.

Improved customer engagement and loyalty through integrated self-service capabilities.

See what connected revenue operations could look like for your business.

Revenue Operations, Unified! OneBill delivers a comprehensive and flexible quote-to-cash to customer care platform that streamlines revenue operations and accelerates business performance.

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